Privacy policy

 

Introduction

We are committed to protecting the privacy of those who visit our website.

 

This policy explains how we use any personal information that you provide, or that is collected, through our website.

 

We will keep your information confidential and will store it securely for only as long as we need it.

 

We will keep to all UK data-protection laws and regulations that apply.

 

Please read this policy carefully to make sure you understand what happens to the personal information that you give us, or that is collected, when you visit our website.

 

When you visit our website you are considered to have agreed to this policy. If you do not agree with it, you must immediately stop using our website.

 

What is personal information

Personal information is information from which a person could be identified either:

·        directly, or

·        indirectly, when combined with other information.

 

We do not collect or use any ‘special categories’ of information (commonly referred to as sensitive information), such as information about your:

·        race or ethnic background

·        religious or philosophical beliefs

·        political opinions

·        criminal convictions or offences, or

·        health.

 

Types of information we may collect from you

When you visit our site, we will collect and use the following kinds of personal information about you.

 

Information you give us

We collect personal information you provide when you contact us through our website. This may include your name, address, email address and phone number, and additional information you give us in any message.

 

Information our website automatically collects about you

Each time you visit our website, we may automatically collect information about you, including the following.

 

·        Technical information, including your IP (internet protocol) address, browser type and version, operating system and                          platform

·        Information about your visit, including how and when you visited the site, the pages you visited, how long you were on the               site, what you clicked on, and any documents you downloaded

 

How we may use the information we collect

We use your personal information for the following purposes.

 

The information you give us

We will use the information you give us to provide you with the services and information you have requested. We will only use it for the reason you sent it to us.

 

The information we automatically collect

We will use the information our website collects automatically to:

·        run and manage our site

·        produce statistics

·        improve our site, and

·        keep our site secure.

 

Sharing your information

Any information you provide to us may be stored by a trusted third-party website and hosting provider to support the running and management of our website.

 

We do not sell any personal information you provide through our website or share it with other people or companies. We may share your information with third-party operating systems which we use to manage our services and keep in touch with you.

 

Unfortunately, information sent and received over the internet is not completely secure. We will always do our best to protect the information you provide through our website, but we cannot guarantee that it is secure. We follow strict procedures to try to prevent unauthorised access to your information, but you provide information at your own risk.

 

Links to other websites

Our website contains links to third-party websites. Those websites have their own privacy policies. You should check the policies before you provide any personal information to those websites.

 

We do not accept responsibility for, and have no liability relating to, those policies.

 

Your rights

You have the following rights relating to the personal information we have about you.

 

The right to get copies of your information

You can ask us for copies of the personal information we hold about you. This is called the ‘right of access’ and is commonly known as making a subject access request. We will provide the information within the time limit that applies at the time.

 

The right to get your information corrected

You can ask for your information to be corrected. This is known as the ‘right to rectification’. If the information we have is incomplete, you can ask us to add more details.

 

The right to  get your information deleted

You can ask us to delete your information. This is known as the ‘right to erasure’.

 

The right to limit how we use your information

You can limit the way we use your personal information if you are concerned about the accuracy of the information or how it is being used.

 

If you want to exercise any of these rights, email tony.maher@plainenglish.co.uk.

 

If you have a complaint, concern or query

If you have a complaint, concern or query about how we are handling your information, email tony.maher@plainenglish.co.uk. If you are not satisfied with our final response, you have the right to complain to the Information Commissioner’s Office (ICO).

 

Changes to our privacy notice

We may update this privacy policy from time to time.