News

Plain English campaign news articles

Plaid Cymru plain English manifesto

With a week left until the general election, only one party has taken us up on the offer to work with them on a plain English manifesto – Plaid Cymru.

You can read the Plaid Cymru plain English manifesto here.

Read more: Plaid Cymru plain English manifesto

Medical miscommunication

Doctors and nurses are using far too much jargon when dealing with patients, according to a recent survey.

The survey suggested that one in five patients has taken the wrong dose of medication on at least one occasion. It also found that 39% of patients surveyed would like their doctor, nurse or pharmacist to avoid technical terms when explaining medical matters.

Read more: Medical miscommunication

Plain English in Cardiff

We have a small number of places left on our Thistle Cardiff City Centre plain English course on 24 June. To get £50 off one of the remaining spots, contact Terri on 01663 744409, or email info@plainenglish.co.uk.

For all updates on any other discounts and further course information, check our Facebook and Twitter pages.

Opt-in scam

This isn’t the first time we’ve mentioned this issue, but it’s now serious enough for the Financial Conduct Authority (FCA) to want to ban it.

The FCA has suggested that ‘opt-out’ selling, where a customer has to untick a box to avoid buying something, is earning £108million a year. Almost a fifth of those falling for the scam are completely unaware of having done so.

Read more: Opt-in scam

More mis-sold deception

We've already commented at length on the mis-sold PPI policy disaster. Banks and building societies have seemingly found a new way to dupe their customers.

Read more: More mis-sold deception

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