Plain English Campaign

We’ve edited, rewritten, clarified and Crystal-Mark approved over 22,000 documents worldwide since 1979.

Editing and proofreading services

Editing services

Transform and clarify your documents with our editing services.

Training

Training

Learn plain English principles where you are or at a venue near you.

Accreditation

Accreditation

Crystal Mark, Internet Crystal Mark, Approved by, Book Mark and Honesty Mark – find out which seal of excellence you need and why.

Corporate Membership

Corporate Membership

Become a Plain English Campaign corporate member - save money and carry our logo on your documents.

Copywriting and consultation services

Copywriting and consultation services

Our copywriting service, and our one-to-one consultation, which can resolve your editing, training or website issues in one brief session.

Campaigning

Campaigning

Our annual award winners, past campaigns and examples of communication at its worst.

Plain English tools

2017 course discounts

  • Advanced Grammar (22 June, London)

Book a place on this course for just £250+VAT. Further discounts available for corporate members.

To book your place, email us at info@plainenglish.co.uk or phone Terri on 01663 744409.

Translation service

Translation service

We can translate your simple document from one of six languages into plain English.

Latest news:-

2017 open courses

Free Grammarcheck online course if you book onto Advanced Grammar open course on 22 June, Thistle Euston (London).

For this offer, call Terri Schabel on: 01663 744409 for more details or email her at terri.schabel@plainenglish.co.uk

To be clear, or not to be...

We regularly bang on about lengthy terms and conditions, in the hope that they’ll eventually disappear. But instead, they seem to be getting longer and more and more absurd.
 
Amazon is the latest culprit. Their Kindle terms and conditions are 73,198 words long. Were you to want to read them, it would take you about 9 hours – but why would you, or anyone, bother?
 

Read more...

Legal rulings judged 'overlong'

For many years we’ve struggled to influence the language of the courts. Legal language is still very much how it’s always been – largely archaic, Latin-heavy and pretty much impenetrable to non-experts.
 
There’s never been a justifiable excuse for this – just as there’s absolutely no reason why barristers and solicitors don’t use plain English rather than language very few can understand. But perhaps changes are finally afoot.
 

Read more...

Why ‘teenage-ready T&Cs' could benefit us all

Supporters often contact us to complain about horrific terms and conditions. A recent report from the Children’s Commissioner for England provides a perfect example of why companies often hide behind gibberish.

The Commissioner, appointed by the Government to ‘represent the interests of young people’, presented their findings as part of their ‘growing up digital’ campaign. The Commissioner lays out their aims with the following statement.

Read more...

NHS secrecy row

This time last year, the NHS was ‘restructured’, apparently to make sure the needs of specific parts of the UK got the services they needed. Each new area was told it had to provide Sustainability and Transformation Plans (STPs), which would set out what that individual area needed, and how it would go about delivering those needs.

As part of that, all those different areas of the NHS came together in January this year to form 44 STP ‘footprints’, which would show a bigger picture of what was needed and where, and what was being done to help the patients in each area. The results of these plans and footprints would then supposedly help put into place structured five-year plans.

Read more...

Bank of England jargon far too taxing

For decades now, we at Plain English Campaign have added our voice to those justifiably complaining about jargon in a number of areas. Financial jargon may well be at the top of the list of complaints we’ve received, and things don’t seem to be improving.

And with Brexit officially on the horizon (March/April has been mentioned) we really do need to know what is going on with the country’s banks and, in turn, our own finances.

Read more...

Councils ignore plain English guidelines

You may recall recent Government guidelines that made plain English ‘mandatory for all of Gov.UK’. Well, it seems that ‘mandatory’ means different things to different councils.

A recent independent report looked closely at up to 100 pages on 191 local authority websites. The findings suggest that 82% of the information checked is ‘confusing readers by failing to use plain English’.

Read more...

The Internet Crystal Mark – why you need one

A website that puts obstacles in front of its audience is not doing its job properly. Get rid of any on your website, and get our Crystal Mark accreditation to boot.

Obviously, easy-to-understand text is very important. But what if that text is badly laid out, difficult to read or hard to find?

Read more...

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