Plain English Campaign

We’ve edited, rewritten, clarified and Crystal-Mark approved over 22,000 documents worldwide since 1979.

From May small businesses will need to be GDPR-ready. What does this mean?

The way companies communicate with their users, and how they handle and process the information they hold about their users, will soon need to change. This is so all company practice falls in line with new GDPR (General Data Protection Regulation) guidelines. The guidelines are EU-led, but identical guidelines will almost certainly be written into post-Brexit UK legislation.

You’re probably aware of the upcoming GDPR (General Data Protection Regulation) deadline (and if you’re not, you really should be). But will how you hold, share and use information be fit for purpose once that deadline has passed?

It's time for this year's Plain English Campaign award winners.

It's been a mixed year for clear communication, but as usual, there are plenty of things to cheer, as well as jeer.

The children’s commissioner for England, Anne Longfield, has produced ‘child-friendly’ plain English versions of Facebook’s terms and conditions.

We’ve often highlighted the need to simplify online terms and conditions on platforms such as Instagram and YouTube. Many users of those sites probably still don’t realize how their images and footage might be used once posted online.

A website that puts obstacles in front of its audience is not doing its job properly. Get rid of any on your website, and get our Crystal Mark accreditation to boot.

Obviously, easy-to-understand text is very important. But what if that text is badly laid out, difficult to read or hard to find?