Doctors and nurses are using far too much jargon when dealing with patients, according to a recent survey.
The survey suggested that one in five patients has taken the wrong dose of medication on at least one occasion. It also found that 39% of patients surveyed would like their doctor, nurse or pharmacist to avoid technical terms when explaining medical matters.
Open course special offer
We have a small number of places left on the following courses:-
Plain English (Wednesday 3 June 2015 in Edinburgh)
Plain English (Wednesday 24 June 2015 in Cardiff)
To book either course with a £50 discount on each place, just send an email to us at email@example.com and ask for a special offer booking form, or 'phone Terri on 01663 744409.
This isn’t the first time we’ve mentioned this issue, but it’s now serious enough for the Financial Conduct Authority (FCA) to want to ban it.
The FCA has suggested that ‘opt-out’ selling, where a customer has to untick a box to avoid buying something, is earning £108million a year. Almost a fifth of those falling for the scam are completely unaware of having done so.
More mis-sold deception
We've already commented at length on the mis-sold PPI policy disaster. Banks and building societies have seemingly found a new way to dupe their customers.
Pension information is at its worst ever. The uncertainty surrounding decisions made based on such information could be disastrous.
Apostrophes are in the news again
Cambridge City Council recently reversed its decision to do away with apostrophes on all street signs. Local residents had taken to adding them with marker pens, and the story became much bigger (and much more embarrassing) than expected. So apostrophes made a welcome comeback.
The push for plain language
We're naturally keen to promote the widespread use of plain English. But that's not where our interest in clear communication ends. We also understand the vital need for plain language worldwide.
While that can often involve using plain English, communicating clearly in a variety of languages is something we've always been keen to help to establish.
Do you have any examples of clichéd speech or writing you can share with us? We'd love to see them. A few years ago we ran a poll to find the nation's least favourite clichés. We want to see what clichés infuriate most in 2015.