Plain English campaign news articles

Compulsory purchase order is a 'must buy' in plain English

The Scottish Government has launched new guidance on compulsory purchase orders for Local Authorities and an easy read guide for members of the public.

This is the first time in over 30 years the guidance for Local Authorities has been updated.

Read more: Compulsory purchase order is a 'must buy' in plain English

Protect your livelihood with plain language

As people in major towns of the UK sweep their lives back into order, it has been suggested that the national riots were triggered after a 29-year-old man, Mark Duggan, was shot in London by police officers. But the absence of plain English in a major public crisis has again made matters worse with details of the shooting being poorly communicated by the police force, and the difficulties experienced by police officers in deciphering the street language of young rioters.

Earlier this year, the 7/7 evidence hearings were heavily criticised by the attending judge, Lady Justice Hallet, for being seriously short of ‘plain English’.

Read more: Protect your livelihood with plain language

Banks’ crippling charges and switching stand-off

The Treasury Select Committee are pushing the Independent Commission on Banking (ICB) to press the Government into taking action to make bank charges clearer and switching between bank accounts easier. In the meantime, this triangle of pressure is causing account holders unnecessary costs and loss of choice, while the Financial Services Authority and the Treasury Select Committee argue about taking action.

This betrayal of customers’ rights cuts deeper when, to a great extent, the issue of clearer information to promote fairer competition was addressed in Northern Ireland as early as 2007.

Read more: Banks’ crippling charges and switching stand-off

Pension ‘trail commissions’ create a trail of misery

Recent research from the watchdog Consumer Focus shows that the banned pension trail commissions paid to independent financial advisers may continue to cost some pension savers millions of pounds. This is money that could be invested in the saver’s pension scheme rather than the financial advisers’ pockets.

Read more: Pension ‘trail commissions’ create a trail of misery

OCBC house is in order with plain language

Plain English Campaign congratulate Oversea-Chinese Banking Corporation Limited (OCBC Bank), Singapore for taking another lead in the banking industry by achieving the Crystal Mark accreditation for their mortgage information. OCBC are working with Plain English Campaign in response to findings from studies about unclear financial information made in December 2010. OCBC are determined to make sure that every step of their mortgage process will be written in plain English. The first OCBC documents to receive the only internationally recognised standard for clear writing are the Home Loan mortgage application form, the letter of offer, the mortgage terms and conditions and the letter of declaration.

Read more: OCBC house is in order with plain language

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