News

Plain English campaign news articles

A plainly confusing life of letters and numbers

Algebraic calculations with their mysterious mixture of letters and numbers have been named as number one in the Top 10 of the most confusing things we might come across in our lives. Surprisingly, handling and changing foreign money made the top four, coming in behind ‘understanding the theory of relativity’, and just beating ‘the opposite sex’.

This survey of 3000 holidaymakers by onepoll.com has resulted in the leading foreign exchange specialist Travelex, creating a ‘Plain English guide to exchanging currency’. It is the first guide of this kind to receive accreditation from Plain English Campaign for the clarity of its wording, and its explanations of foreign-exchange jargon.

Read more: A plainly confusing life of letters and numbers

Plain English manifestos

Plain English Campaign calls for ‘clear and straightforward’ manifestos

Gordon Brown has announced the general election is to take place on 6 May 2010.  Plain English Campaign is pleased to know that the Prime Minister is appealing to the public for a ‘clear and straightforward mandate’.  For over 30 years Plain English Campaign has been fighting for ‘clear and straightforward’ information from Parliament and government offices.

Read more: Plain English manifestos

Labelling lunacy loose on our roads

Following complaints from drivers over the Easter break, we are highlighting the confusing and unnecessary road signs that have appeared up and down our roads and motorway.

Road users have asked us whether the increasing numbers of messages and signs are a help or a distraction. They have quoted ‘Don’t drink and drive’ messages and advice to look at websites as particularly annoying. And some visitors from abroad have struggled with phrases such as ‘adverse weather ahead’ instead of simply being told to expect rain, fog or snow.

Read more: Labelling lunacy loose on our roads

Plain English rates for mobile phone users

Plain English Campaign congratulated campaigners and welcomed the recommendation from Ofcom that mobile termination rates should be lowered. Ofcom’s proposals could see mobile termination rates gradually lowered over the next four years, from the current 4p a minute to 0.5p, providing the recommendation survives opposition during the remaining 12 months of the consultation period.

Read more: Plain English rates for mobile phone users

plain English npower bill

Which power brings crystal-clear bills?

Plain English Campaign and Which?, the consumer group, are celebrating a breakthrough in energy billing.  The first plain English npower bill has received the campaign's Crystal Mark for clarity.

Chrissie Maher OBE, founder of Plain English Campaign, says, "This positive action from one of the big six marks a silver lining for the public who have been left in the dark for too long with confusing bills.  It's bound to save time and money for everyone.  I know it would help in my choice of energy provider, if I can understand what I'm paying each quarter."

Read more: plain English npower bill

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