Plain English Campaign

Fighting for crystal-clear communication since 1979

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Chrissie Maher's 40 years of studying rewarded

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It wasn't the first honour to be placed on Chrissie's shoulders in recognition of her lifelong fight for clearer public communications, but the Honorary Fellowship from Liverpool John Moores University (LJMU) held the most poignant memories for this grandmother in her seventies.

With an illiterate childhood in an inner-city slum of post-war Liverpool, education itself was a distant dream for Chrissie.  To find herself standing beneath the great naves of Liverpool's Anglican Cathedral, with thousands of LJMU graduates also receiving acknowledgement for their years of hard work, was beyond Chrissie's wildest dreams.

Last Updated on Tuesday, 27 July 2010 10:34 Read more...
 

Whitewashing the real dirt with the same old smut

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A current campaign from Keep Britain Tidy (KBT), called "Get behind keep Britain tidy" follows similar lines to a previous campaign from  some years ago. The current campaign uses "saucy seaside postcard humour" to highlight the increasing costs of cleaning up litter.

During that campaign we received some complaints from the public about the messages being inappropriate, particularly for an audience of young people.  A number of young people we interviewed thought the campaign was close to the bone and unnecessary but agreed it would raise a few laughs. However, they doubted that the campaign would stop people littering as it just belittled the problem rather than highlighted the serious issues of hygiene and health.

Last Updated on Wednesday, 04 August 2010 12:48 Read more...
 

Labelling lunacy loose on our roads

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Following complaints from drivers over the Easter break, we are highlighting the confusing and unnecessary road signs that have appeared up and down our roads and motorway.

Road users have asked us whether the increasing numbers of messages and signs are a help or a distraction. They have quoted ‘Don’t drink and drive’ messages and advice to look at websites as particularly annoying. And some visitors from abroad have struggled with phrases such as ‘adverse weather ahead’ instead of simply being told to expect rain, fog or snow.

Last Updated on Monday, 10 May 2010 14:38 Read more...
 

Plain English rates for mobile phone users

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Plain English Campaign congratulated campaigners and welcomed the recommendation from Ofcom that mobile termination rates should be lowered. Ofcom’s proposals could see mobile termination rates gradually lowered over the next four years, from the current 4p a minute to 0.5p, providing the recommendation survives opposition during the remaining 12 months of the consultation period.

Last Updated on Tuesday, 06 April 2010 15:54 Read more...
 

plain English npower bill

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Which power brings crystal-clear bills?

Plain English Campaign and Which?, the consumer group, are celebrating a breakthrough in energy billing.  The first plain English npower bill has received the campaign's Crystal Mark for clarity.

Chrissie Maher OBE, founder of Plain English Campaign, says, "This positive action from one of the big six marks a silver lining for the public who have been left in the dark for too long with confusing bills.  It's bound to save time and money for everyone.  I know it would help in my choice of energy provider, if I can understand what I'm paying each quarter."

Last Updated on Wednesday, 03 February 2010 13:02 Read more...
 

Ambient sausage rolls

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Musical sausage rolls liven up a plain lunch box

Bemused members of the public have been asking us for a plain English translation for the ‘ambient sausage rolls’  sold by The Co-operative supermarket.

Chrissie Maher, OBE and founder of Plain English Campaign said, ‘These sausage rolls have escaped from the technical production lines of the food industry to bring confusion and ruin the ‘ambience’ of our lunch breaks.’

Last Updated on Wednesday, 03 February 2010 13:12 Read more...
 

Bob's your pound

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When a pound is not a pound, it’s a burger

Plain English Campaign accepts that language changes to reflect the changes in our society. But that makes it even more important for businesses to get the facts right when encouraging customers to spend money.

There has been a surge of public objection about the information contained in a recent burger advertisement. The advertisement for ‘pound saver meals’ compares a £1 (one pound) to a ‘bob’ (slang for a shilling) as part of the promotion for the company’s 99 pence burger.

Last Updated on Tuesday, 02 February 2010 14:46 Read more...
 


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