Plain English campaign news articles
- Created on Monday, 30 March 2015 09:33
This isn’t the first time we’ve mentioned this issue, but it’s now serious enough for the Financial Conduct Authority (FCA) to want to ban it.
The FCA has suggested that ‘opt-out’ selling, where a customer has to untick a box to avoid buying something, is earning £108million a year. Almost a fifth of those falling for the scam are completely unaware of having done so.
More mis-sold deception
- Created on Monday, 23 March 2015 16:49
We've already commented at length on the mis-sold PPI policy disaster. Banks and building societies have seemingly found a new way to dupe their customers.
- Created on Monday, 23 March 2015 16:44
Pension information is at its worst ever. The uncertainty surrounding decisions made based on such information could be disastrous.
Apostrophes are in the news again
- Created on Friday, 20 February 2015 09:44
Cambridge City Council recently reversed its decision to do away with apostrophes on all street signs. Local residents had taken to adding them with marker pens, and the story became much bigger (and much more embarrassing) than expected. So apostrophes made a welcome comeback.
The push for plain language
- Created on Monday, 16 February 2015 11:48
We're naturally keen to promote the widespread use of plain English. But that's not where our interest in clear communication ends. We also understand the vital need for plain language worldwide.
While that can often involve using plain English, communicating clearly in a variety of languages is something we've always been keen to help to establish.