News

Plain English campaign news articles

Opt-in scam

This isn’t the first time we’ve mentioned this issue, but it’s now serious enough for the Financial Conduct Authority (FCA) to want to ban it.

The FCA has suggested that ‘opt-out’ selling, where a customer has to untick a box to avoid buying something, is earning £108million a year. Almost a fifth of those falling for the scam are completely unaware of having done so.

Read more: Opt-in scam

More mis-sold deception

We've already commented at length on the mis-sold PPI policy disaster. Banks and building societies have seemingly found a new way to dupe their customers.

Read more: More mis-sold deception

Crisis looms

Pension information is at its worst ever. The uncertainty surrounding decisions made based on such information could be disastrous.

Read more: Crisis looms

Apostrophes are in the news again

Cambridge City Council recently reversed its decision to do away with apostrophes on all street signs. Local residents had taken to adding them with marker pens, and the story became much bigger (and much more embarrassing) than expected. So apostrophes made a welcome comeback.

Read more: Apostrophes are in the news again

The push for plain language

We're naturally keen to promote the widespread use of plain English. But that's not where our interest in clear communication ends. We also understand the vital need for plain language worldwide.

While that can often involve using plain English, communicating clearly in a variety of languages is something we've always been keen to help to establish.

Read more: The push for plain language

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