Plain English awards 2004
- Age Concern Scotland for a series of factsheets for elderly people
- Colchester & Tendring Women's Refuge for a series of publicity and information leaflets
- Dudley Zoological Gardens for their annual review
- Haynes Publishing for 'Cancer, Any Age, Any Time'
- Lekker Design for two practice leaflets
- Nomad Housing Group for their tenants' handbook
- Sherforce for three information leaflets